How does your system work?

Once we schedule an appointment, I will send you an appointment confirmation that will include a link for our session. Follow up reminders will come 48 hours and 10 minutes before your scheduled appointment with the same link to ensure you have the information you need to log in. You will sign in to the virtual waiting room by clicking the link included in your email confirmation.

Do I need special apps or software?

Patients who log in via computer will simply click the link in their appointment confirmation email. There is no software to download. Just use a browser on a computer or device with a camera and microphone.

For patients who prefer to use a tablet or phone, you will need to download a Telehealth app for your session. Once you click the link in the confirmation email, you will automatically be prompted to download the necessary app for accessing our session.

 Is the site secure and private?

Yes. All data is encrypted, your sessions are anonymous, and none of your information is stored. The site I use adheres to HIPAA, PIPEDA, and GDPR data privacy requirements.

Do you ever see patient using Teletherapy and in person visits?

Yes. Telehealth offers flexibility and convenience, which is a wonderful benefit. However, there are times when patients prefer to come in for an in-person session. Patients are always welcome to make an in-person appointment in my office. 

Are the session lengths different for Telehealth appointments?

No. All in person and telepsychology sessions are 50-55 minutes in length.

Do you see patients who live outside of California via Telepsychology services?

I am licensed in the states of California and Arizona, which allows me to see patients living in these states via Telehealth. Unfortunately, that license does not travel across state lines so I am not able to see patients who reside outside of a state in which I am licensed.